We’re Stronger Together

Two world-class ERP solution platforms. One first-rate business partner.
The building blocks of success for your fast-growing company. Learn More

Microsoft Dynamics in the Cloud is getting Cloudier
(and that’s a good thing)

Microsoft Dynamics NAV 2017 as well as Microsoft Dynamics 365, Microsoft’s next-generation business solution platform, are both now generally available.  For existing NAV customers the road forward seems clear, but the “best” choice for future customers may be elusive.  There is no wrong decision when you invest in a Microsoft business solution but picking the right path can certainly be mind-bending.

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Microsoft Dynamics 365

Is your organization a “tweener” with respect to business software?  Microsoft Dynamics 365 is perfect when QuickBooks isn’t enough but Microsoft Dynamics NAV ERP may be too much.

Dynamics 365 gets you past the chaos of QuickBooks and spreadsheets, and enables your organization to reimagine and evolve your business processes at the depth and pace that’s just right for you.

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Maximize Your Performance

Microsoft Dynamics NAV and Intacct Cloud ERP are like high performance race cars. You can’t simply “sign and drive” and expect to beat the competition just by showing up.  To design, implement and operate an ERP system at game-changing levels requires a crew of experts.  Silverware gets you to the finish line so you can drive growth beyond.

You’ve heard all about the Cloud
and that it’s good for business.

A private cloud deployment of Microsoft Dynamics NAV gives you complete control of your applications without large upfront costs for the infrastructure or worries about maintenance, security or availability.  Intacct's multi-tenant cloud offers new finance and accounting capabilities on a quarterly basis, the fastest pace of innovation in the cloud ERP industry.

 

Continuous Learning Opportunities

Silverware offers an array of educational events to enhance your company's Microsoft Dynamics NAV experience. Be sure to take advantage of the many opportunities we provide to learn about new (and new-to-you) product features, increase your Dynamics NAV skills, network with other NAV users and pick up helpful tips and tricks.  Find out what's happening at Silverware.  We're saving a seat for you!   Click here

We’re always thinking long term.
Even in the short term.

A good business partner understands the big picture without losing sight of the small details, is more concerned about achieving your goals than about the sale, and always keeps the focus on your success. We are that partner.

Who is Silverware?

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Silverware
Silverware is a Dynamics NAV (Navision) ERP and Sage Intacct cloud financial software reselling partner (VAR) with offices in Phoenix, Arizona and Seattle, Washington. We design, implement and support accounting, business management, and enterprise resource planning (ERP) solutions for mid-market businesses.

Gilbert & Associates
After collaborating on projects together for more than 20 years, Silverware and Seattle-based Gilbert & Associates formally joined forces in 2015. The addition of Hub Gilbert and the talented team at

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Gilbert & Associates increased the number of full-time Silverware employees dedicated to the success of our customers.  Though local to our customers in Arizona and Washington, we have many successful projects across the US.

Successful Outcomes
We think you’ll find that Silverware is unique.  We take a different approach to the process from the start – and it’s an approach that’s driven entirely around one goal – a successful outcome and future projects.  We want to be your partner for life!  So, please explore a little. Read our story. Ask us what our clients say.  And let us know when you’re ready to talk.

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The Products, Tools and People to Make Your Business a Market Leader

logoSilverware believes your business software should enhance the way you work now and enable the inevitable changes you make to stay ahead of the competition. Silverware’s solutions are based on Microsoft Dynamics NAV and Sage Intacct Cloud ERP which are designed with highly configurable out-of-box functionality.  These customizable products allow us to modify and extend native features, add entirely new custom capabilities, and integrate with your other business solutions. Because your business and the environment in which you operate are dynamic, your supply chain management, ERP and accounting software needs to keep you ahead – not stuck in a box.

If you need a long-term, flexible solution that can deliver something as simple as a core financials or support businesses with diverse and complex distribution or manufacturing operations, or if you're somewhere in between, Microsoft Dynamics NAV has everything you need in a single, integrated platform.

Gain real-time financial and operational visibility throughout your business. Comprehensive financial controls ensure security and compliance, and extensive automation streamlines your business processes, increases productivity, and lowers costs.

Several new collections every year - colors and sizes - outsourced production - demanding market, the challenges for a fashion company are endless. You need to keep track of all kinds of data from fabrics, to exchange rates, and you may have found different systems to do it all. But do they talk to each other? 

The Silverware consultants really understand our business. They have helped us redesign and improve several key business processes which significantly increased the value of the software we later implemented to automate them.

Bruce Lancaster

Business Analyst, Greenleaf Compaction, Inc., (subsidiary of Waste Management, Inc.)

Silverware is Different

The results of your supply chain management, ERP or accounting software investment are based on our understanding of your business, a well-designed, well-planned and executed implementation, and teamwork.  The Silverware staff complements your internal resources with extensive experience dealing with the business issues our clients face every day. We work closely with our clients on their projects and strive to leave them self-sufficient to manage, maintain and enhance their system after implementation. Of course, we’re always available for support and look forward to future projects based on joint successes.  Our business depends on long-term relationships and referrals.  Silverware invests heavily in building relationships.  “One and done” software sales don’t do us any good.  We expect to earn “customers for life.”

Software as a Service (SaaS)

The cloud computing future is here today and Silverware is helping customers drive competitive advantage, streamline operations and support growth with Sage Intacct’s financial management applications and Microsoft Dynamics NAV in the Cloud, including Microsoft Azure.

Implementation & Support

Our value comes from helping companies implement Microsoft Dynamics NAV and Sage Intacct Cloud Accounting successfully. We help our clients maximize the benefits and achieve the desired returns on their investments.  We expect to be held accountable for the results we promise.  Simply put, Silverware’s simple but unique value is that we tell you what we’re going to do, and then we do it.  It’s been that way since 1988.

Training

Silverware provides classroom and onsite training for Microsoft Dynamics NAV and Sage Intacct users in the Phoenix and Seattle areas and throughout the United States.

Customization

Silverware’s developers are experts at configuring, customizing and extending our source-code modifiable ERP and accounting solutions from Microsoft and Sage Intacct.  If there is a business case to stray from out-of-the-box functionality, we’ll build it.

Our People Set Us Apart

Sara Silver

President and Solution Architect

Sara Silver

President and Solution Architect

Sara is a Bruce Springsteen loving, number-crunching crafter from the Midwest that has resided in Phoenix for more than 25 years with her husband Bob and their two sons. Beyond all her talents and interests, Sara excels as our fearless leader.

Sara is the founder and president of Silverware Inc. In her role, Sara focuses the majority of her time consulting with clients and guiding her team of programmers, consultants and project managers as the solution architect behind every project. After earning a Bachelor of Arts in mathematics and economics from Northwestern, Sara scored her first job with a small marketing consulting firm specializing in quantitative research. Sara continued her career in analysis but moved to a medical supply company. During that time she began working with computers and PCs, laying the foundation for what would eventually lead to the launch of Silverware in 1988. Sara hired her first employee in 1993. By 1996, her husband Bob officially joined the firm as chief financial officer and chief operating officer. The Silverware team now spans multiple cities and serves clients across the U.S., especially since the merge with Gilbert & Associates in spring 2015. Outside of work, Sara can often be found in her sewing room quilting, outdoors hiking or spending time with friends and family.

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Bob Silver

Director of Operations

Bob Silver

Director of Operations

Bob wears many hats at Silverware. He officially assumed the role of Chief Financial Officer and Chief Operations officer in 1996, after serving as an outside advisor to the company his wife Sara founded in 1988. Bob earned a Bachelor of Arts in economics at The George Washington University. Four years after his undergrad degree Bob completed his MBA at DePaul University’s Charles K. Gelstadt Graduate School of Business with an emphasis in finance. Bob’s background in banking, along with his strong management skills and calm temperament, make he and Sara quite the dynamic duo. While Sara is focused on leading the team in client solutions, Bob is focused on most everything else. Bob is a Phoenix native that dedicates his spare time volunteering in the community, hiking, cooking and enjoying time with family. He’s a proud Dad to two sons, but will tell you he’s most proud of his wife and her achievements in business and her beautiful quilts.

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Hub Gilbert

Corporate Advisor

Hub Gilbert

Corporate Advisor

Hub now serves as a Corporate Advisor for Silverware and his based out of the Seattle office. He founded Gilbert & Associates in 1983. In 2015 Silverware cemented their longstanding business relationship with Gilbert & Associates and merged businesses under the Silverware brand. Hub is a renaissance man and found himself launched into a career by fluke in this industry. After earning a Bachelor of Arts in Spanish from the University of Montana, Hub worked for a year as a translator but quickly realized that he would never have an original thought in his head, and swiftly changed career paths. Being a foodie, Hub then went on to pursue a career in the foodservice industry. In 1983 he bought a PC to help him with his catering company. Realizing he could not buy a recipe program off the shelves, he bought a book and taught himself another language – computer programming, the beginnings of his career in computing. Hub resides in Seattle with his husband of 25 years and their dog, Jackson. On the weekends they enjoy, traveling to their cabin in Quilcene, WA, cooking (still) and spending time outdoors.

Private Message Hub Gilbert

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David Thikoll

Director of Business Development

David Thikoll

Director of Business Development

David joined the Silverware team in 2008 as our Director of Business Development, after spending five years building a Microsoft Dynamics SL (Solomon) reseller that he co-founded to focus on the production homebuilding industry. David now leads the sales efforts for Silverware’s Microsoft Dynamics NAV (Navision) solutions, both on- premise and in the cloud. He is also an expert in multi-tenant, SaaS cloud accounting and financial management software, leading the growth of our Intacct practice since 2011. Despite growing up in Tucson, David attended Arizona State University, where he earned a Bachelor of Science in Finance. However, he has been an avid University of Arizona basketball fan since before the program rose to national prominence. When he’s not working with our current and future clients you’ll find him at a movie, in a spin class at Mountainside Fitness or hiking the local trails.

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Joe Cooperrider

IT Director

Joe Cooperrider

IT Director

Joe is a devoted techie with 30 plus years of experience and has been with Silverware since 1994. Joe manages the e-commerce for our Sage Pro product (Elevator) as well as NAV install and support. He is a self-starter and is most proud of the fact that a lot of his technical training was self-taught. Joe has been interested in computers for as long as he can remember. He started in the programming side while working in Silicon Valley at a division of Xerox as a production control planner. Joe has been living in Arizona since 1987 and resides in San Tan Valley with his wife. When Joe’s not tinkering with computers or learning about 3D printing, he can be found officiating weddings on the weekends.

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