QuickBooks Cloud is a great application that has launched many a great company, including many of our current customers and prospects. In our two decades of experience providing accounting software solutions, we know the needs of a company, its customers and/or its vendors will change and require a move beyond the functionality offered by QuickBooks in the Cloud. That is where Silverware, as a Microsoft Dynamics NAV partner and Intacct Cloud Financials partner, is able to step in to help. We work with companies assisting with the shift into the world of true ERP (Enterprise Resource Planning).
Companies have many options, but when QuickBooks Cloud is no longer enough and it is time to look for the optimal accounting software solution there are a few things to consider in the evaluation criteria:
- Does the product resolve the issues forcing you to leave QuickBooks, meet your current needs and the most difficult part, those anticipated future needs of your company and your industry? Think at least 10 years into your future and talk to your colleagues in your industry that may have been through this already. You are about to go through a difficult process, and there is no need to experience it again in the foreseeable future.
- Does the publisher of the software (think Microsoft, Sage, NetSuite, Intacct, etc.) have the deep pockets and the commitment to fund R&D, feature development, training resources, technology advancements and basically investment in your company’s dependence on their product? You may find an industry specific product that is perfect for your business and used by several of your colleagues or competitors. But you don’t want it supported by a total of 30 people in a building in another part of the country. Your risk is too high.
- Is the product deep, or have enough presence in the marketplace that any functionality not native to it might be offered by an ISV (Independent Software Vendor)? No single product can be expected to do everything and still stay affordable. But there is a huge marketplace out there of companies providing the little things your users and customers expect or desire. Some applications, like Microsoft Dynamics NAV and Intacct, even offer the option of customizations, which means never being denied functionality you may not have anticipated during your selection process.
- Lastly, even the best software can become a chain around your company’s neck if there isn’t robust support and a customer-centric implementation company behind it. I consider it imperative that this company be part of the software publisher’s supported channel as well. There may be a time when you’ll need options for support, and you don’t want to be limited to a single source of knowledge, industry experience, and customer service values. I actually believe that the strength of the partner can overcome any weakness in any piece of software.
Choose your product, publisher and support partner carefully. If you do your homework correctly up front, you can relax after the completion of your selection process realizing you hopefully won’t have to do this again for a very long time.
Ready to grow your business? Get your free organizational readiness assessment.